Frequently Asked Questions

No. Every Codedruns order ships in a plain brown box with no logos, no product names and no adult markings. The sender label reads "CDR Retail" and so does the charge on your bank statement. Courier tracking notifications never mention the contents.

All payments are made in cryptocurrency — Bitcoin, Ethereum, USDT (TRC-20), Solana or Litecoin. Place your order and we email you a unique payment address with the exact amount, locked in for 24 hours. Your order ships once the payment confirms on the network. Because nothing touches a card or bank account, no purchase ever appears on a bank statement.

Two reasons: privacy and reliability. Crypto payments leave nothing on a bank statement, which our customers value, and they aren't subject to the card-network restrictions that adult retailers often face. If you've never used crypto, our step-by-step payment email walks you through buying and sending your first coins in about ten minutes.

Standard tracked delivery takes 2–3 working days and is free on orders over £40 (£3.95 below that). Next-day delivery is £6.95 — order by 4pm Monday to Friday. All orders dispatch from within the United Kingdom.

Yes. Sex dolls ship worldwide: free to the UK and EU, and from £149 to the rest of the world with all customs clearance handled by us — the checkout price is the final price. Small items (sex toys and accessories) currently ship within the UK only.

Dolls arrive in a plain, unbranded crate of roughly 155×45×35cm, labelled as household goods with a neutral sender name. UK-stock dolls arrive in 3–5 working days, EU stock in 5–8, and made-to-order dolls in 3–5 weeks including the factory build. A boxed full-size doll weighs 28–42kg, so plan for a second pair of hands.

Yes. Every doll is an authentic SE Doll, Starpery, Irontech or Funwest product ordered direct from the manufacturer, with official photography on every listing. For made-to-order dolls you receive factory photos of your actual doll for approval before dispatch.

Most UK first-time buyers start with a TENGA Egg (six for £34.99) or a vibrating cock ring (£12.99) — both low-cost and beginner-friendly. For prostate play, the Aneros Helix Syn Trident is the most widely recommended starting point. For something more advanced, the Fleshlight Stamina Training Unit is the UK's best-selling stroker.

Yes. Every product we stock is phthalate-free and made from body-safe materials such as platinum silicone, ABS plastic or body-safe TPE. Use a water-based lubricant with all toys — silicone lubricants can damage silicone toys.

Unopened items in their sealed packaging can be returned within 30 days for a full refund, and return postage is free. For hygiene reasons we can't accept returns of opened intimate products unless they're faulty — faulty items are refunded or replaced at any time within warranty.

Wash with warm water and a dedicated toy cleaner (or mild unscented soap) before first use and after every use, then air-dry completely. Store toys separately in a cloth pouch. Only use water-based lubricant unless the product page says otherwise.

Yes. We store only what's needed to fulfil your order, never sell or share your data for marketing, and our order emails are worded neutrally with no product images or names in the subject line. See our Privacy Policy for full details.

Yes — every price on codedruns.uk includes UK VAT. The price you see is the price you pay, plus delivery if your order is under £40.